Directors Training
(SACC, DCC)

Directors are responsible for hiring, training and maintaining staff who provide a healthy and safe environment for children. This course is 15 hours long and will help directors look at policies and procedures that reinforce high-quality health and safety practices

Open Your Daycare
Health & Safety

Child care providers have one of the most important jobs; the care and education of children. This course is 15 hours long and is required by law in order to start working in a home-based child care or day care facility.

Order Child Care
Application

Order your child care business Application to become a licensed home-based business/provider for free. Please note, this link will take you to the NYS Office of Child & Family Services website.

Health & Safety Recertification

A program aimed at family day care and group family day care providers and their assistants. This course is a 30 hours long and is required every two years and within the first six months of becoming licensed

SACC Credential

If you are a child care provider that works with school-age children, the School-Age Care (SAC) Credential is a program which was developed to promote quality services to children and families by providing specific standards, training, and evaluation of school-age staff members and providers.

CPR & First Aid

Prepare yourself to respond with our First Aid and CPR course safety training. Our First Aid & CPR program is ideal for childcare facilities, schools, and community groups.

We Work Under The Oversight of The Department of Health, OCFS, & The PDP at SUNY

We Work Under The Oversight of The Department of Health and OCFS, & The Professional Development Program at SUNY

"I took all my training with First Steps Urban Outreach Child Care Training Center. I have owned my business for over 6 years now, and they have assisted me since day one."

Ms. Hawa Dubose

"I took my training with Gregory & Milka at First Steps Childcare Training Center. I really learned a lot about opening my own business. I like being my own boss. I appreciate them helping me in my journey."

Maria Odaly Garcia

"I was taught A – Z about how to open my own daycare, from two patient and knowledgable people. They gave me the personal touch. And whenever I had a question…They were there to answer. I recommend you take trainings with the,"

Melissa Antomattei

Child Care Trainings COVID-19 Response

What times are you open?

  • Monday – Saturday 10am – 6pm
  • Phone lines are open 7:30am – 9:30pm (212) 491-6500

What is the best way to communicate with you?

Are you still answering your phone?

  • Yes

Do you have a new address?

  • 4197 Park Avenue, Bronx NY 10457 2nd Fl.
  • 465 E. Tremont Ave, Bronx NY 10457 (Our Registration office, 1 block away)

Are we allowed to visit you?

  • Yes

What is required to be physically present at your location (masks, etc.)?

  • Masks are required

What are you doing to keep your customers safe?

  • Each of our desks has a protective barrier, cleaning and disinfectants are available, hand sanitizer is also available. We have a sink in our training room and bathrooms are disinfected throughout the day
  • We comply with the NYS Safety Plan which we keep posted in our offices.

How can I purchase or do business with your company?

  • You can go through our website to register & pay for the mandatory:
    Health & Safety classes, for Child Care Providers

How have your services changed?

  • One of our classes are now virtual: Health & Safety Training for Child Care Directors

How has your business operations changed?

  • Yes, that is why calling first is always a better option for services

How do we stay updated with info about your business during the pandemic?

  • Calling is an option; we take calls throughout the day.

How often will you update us with information during COVID?

  • As any State regulations change, we will post it on our website

Need An Invoice Or Other Assistance? Send Us A Message

Have questions about our services? Please don't hesitate to get in touch. We'll be sure to get back to you as soon as possible.

(347) 270 9623

4197 Park Ave.

Bronx, NY 10457

urbanoutreach@aol.com